Help Center

Get from install to a useful scan.

Start with one read-only account, verify connectivity, run a narrow scan, then export evidence before cleanup.

15-minute first scan

  1. Install the Windows, Linux, or macOS package from the download center.
  2. Open Settings, add one cloud account, and use read-only access first.
  3. Run Test Connection before scanning so credential and network issues are isolated.
  4. Run a scoped scan for one account or region before broadening coverage.
  5. Review high-confidence findings and export PDF or CSV evidence for handoff.

Provider setup

Use least-privilege credentials for the first scan. Add write permissions only if your internal process explicitly approves cleanup actions.

Scan policies

Default policies are intended for a safe first pass. Tighten thresholds after you understand your environment.

Network and proxy

If your company uses a restricted network, configure the proxy before adding providers. Confirm DNS, TLS interception behavior, and endpoint reachability with Test Connection.

Cleanup safety

The safest workflow is detect, review, export, approve, then clean up. Cloud Waste Scanner should not be treated as a blind delete button.

Reporting

Use PDF for management review and CSV/JSON for engineering workflows. Keep the exported evidence attached to tickets or weekly governance notes so decisions can be audited later.

Support

If download, license, checkout, or provider setup fails, use the feedback and support form. Include operating system, app version, provider, and the relevant error message.